Our client, a leading organization in the insurance industry, is seeking a dedicated Account Analyst to join their team. As an Account Analyst, you will be part of the Customer Support Department supporting billing inquiries and customer service operations. The ideal candidate will demonstrate excellent communication skills, adaptability, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Account Analyst

Location: Markham, ON

Pay Rate: $19.57/hr

Shift: Monday - Friday, 8:00 am - 8:00 pm, 8-hour shifts (7.5 hours paid) - hybrid model.

What's the Job?

• Provide first-class service to customers and brokers by supporting billing inquiries in a professional, timely, and courteous manner.
• Investigate and resolve billing discrepancies collaboratively with brokers and underwriters.
• Act as a c...