Position: Account Executive, Membership Services

Department: Membership Services

Reports to: Manager, Membership Services

POSITION SUMMARY

The Account Executive, Membership Services supports the mandate and goals of the Membership team by providing superior customer service while promotion, renewing, and up selling our ticket products to existing and potential ticket members. Members of the Membership Services team will also provide support to the Abbotsford Canuck’s ticket sales team by performing day-to-day functions, as assigned, for growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Other duties may be assigned as required)

• Manage assigned accounts and develop strong qualified relationships with Canucks ticket members to meet standards of excellence and guarantee renewals; communicate regularly via email and phone
• Answer the Membership line and respond to ticket inquiries and/or general inquiries and service acc...