Drive customer success as an Account Manager in Custodial Services with Dexterra. Oversee operations and enhance client satisfaction through effective project management.
In this role, you will be responsible for the efficient operation of custodial contracts across multiple sites. Your leadership will involve direct client interactions, staff scheduling, and adherence to safety standards in custodial services. You'll also play a key role in ensuring that training and performance assessment are in line with corporate policies, fostering an environment of high competency and responsiveness.
Key Responsibilities:
• Oversee day-to-day client interactions and satisfaction
• Manage and plan custodial services across multiple locations
• Provide training and leadership to on-site staff
• Accountable for meeting contract performance standards
• Ensure compliance with health and safety codes
Requirements:
• Experience managing clients with multiple sites
• Backgro...