SWBC is seeking a talented individual to assist in ensuring accurate and timely execution of business transactions by clearly understanding customer’s needs and the end-to-end revenue, receivable, and collection processes. This role evaluates, monitors, and validates accounts receivable transactions and activities to ensure accuracy and adherence to guidelines and mitigation of operational and financial risk.

Overview

Responsibilities

• Works collaboratively with other departments providing resolution and a positive experience for a variety of customer service situations, including Account Managers, Producers, Information Technology, Financial Institution Group, and Treasury.
• Provides methods to improve processes, including streamlining and automating tasks to reduce manual intervention and decrease potential errors.
• Provides open communication and training with staff and peers in neighboring departments.
• Generates both syste...