Step into the role of an Accounts Receivable Debt Recovery Agent, specializing in managing customer accounts and collecting overdue payments. Engage in proactive communication to resolve debt issues and establish payment agreements effectively.
This position is responsible for navigating all aspects of accounts receivable, including identifying outstanding debts and planning recovery actions. Engage with debtors through phone communication to negotiate terms, handle inquiries, and maintain accurate account information while monitoring debt recovery progress.
Key Responsibilities:
• Track accounts to manage outstanding debts actively
• Initiate and negotiate repayment terms with customers
• Conduct regular follow-ups via phone on payment status
• Resolve any discrepancies and customer complaints
• Notify supervisors about non-compliant accounts
Requirements:
• High School Diploma or GED required
• Minimum of 2 years in collections or similar role
• Stron...