Position Title: Front desk officer (FDO)
Duty Station: Beirut, Lebanon

Reporting to: Dermatology clinic



1. Background

This is a leading dermatology center that provides high-quality clinical care, with a strong focus on patient-centered service and medical excellence. The FDO plays a vital role in ensuring a smooth, welcoming, and professional front-desk experience.



2. Purpose of the Position

The FDO will be responsible for managing the clinic’s front desk, providing exceptional service to patients, coordinating appointments, handling communications, and supporting the clinic’s daily administrative operations.



3. Key Responsibilities

•Greet and welcome patients and visitors in a warm and professional manner.

• Manage patient appointments, bookings, confirmations, and cancellations.

• Sending and receiving office correspondence and setting appointments promptly and courteously.