Salary Range

$70,720.00 annual.

Responsibilities

• Manage the center customer flow process, including community sales, referral management, and admission sign-in, through post-admission utilizing the Core Operating System (PCC).
• Help meet census goals by coordinating customer flow into and through the nursing center with the interdisciplinary team and Healthcare Area entities.
• Guide the center sales program to ensure strong customer, referrer, and payor satisfaction, appropriate market penetration, positive public image, and maximization of center QMix and Average Daily Census (ADC) goals.
• Assess inquiries when necessary and respond to referrers based on protocol, communicate admission decision, and ensure a positive admission experience for customer and family.
• Ensure an immediate response to CareLine, phone, fax, and walk-in inquiries and referrals and notify Administrator, RDSM and CareLine Manager of barr...