Join Aecon Technical Solutions as a Telecommunications Service Manager in Mississauga, Ontario. Focus on operational leadership, client relations, and field work quality to achieve exceptional service delivery.
Reporting to the Operations General Manager, you will manage multiple partner teams in the Ontario region. Your responsibilities will include ensuring safety compliance, overseeing installations to meet standards, and reviewing metrics for continuous improvement. With an emphasis on communication and customer engagement, you will create an inclusive environment and build partnerships.
Key Responsibilities:
• Lead support and coordination for partner teams
• Serve as operational liaison for clients and partners
• Ensure quality of installations and maintenance work
• Review SLA metrics to manage performance
• Conduct safety audits and promote training programs
Requirements:
• Proven experience in managing partner performances
• Excellent interpersona...