Ag Machinery Support Specialist - Parts/Service

Job Order #:

NOC: 64409

Location: Remote (SK, West MB or East AB)

# of Positions: 1

Employment Terms: Full-Time

Apply By: 07-May-2026

How to Apply: Complete the online application at pattisonag.com/careers.

Responsibilities

• Strong internal/external customer service (professional, attentive, timely)
• Maintain ticketing system accurately for customer calls, texts, and emails
• Work extended hours, weekends, holidays, and during overflow calls
• Manage large amounts of inbound/outbound communications for both Parts & Service
• Identify and document customer needs, research issues, and provide solutions
• Promote products/services when opportunity arises
• After‑hours support on work orders for technicians and dispatch
• Perform admin tasks and specia...