Overview

Reporting to the Manager HCM Applications Support, the Business Support Analyst (BSA) will provide business analysis and process support in the configuration and management of our Oracle Human Capital Management (HCM) Cloud system. The incumbent will be responsible for ensuring that our HCM business processes are functioning as expected, meeting business requirements and all end‑user needs. The BSA will provide daily subject‑matter expertise support to the business teams combined with responsibility for defined weekly, monthly, annual, and ad hoc routines.

Key Accountabilities

Operational Management

• Coordinate and execute regression testing for periodic patching of cloud platforms ensuring configuration consistency.
• Coordinate scheduled processing of all operational reports and/or data imported to and exported from applications for integration to other platforms.
• Interpret interna...