Job Description

Key Responsibilities:Application Production Support & Incident Management

Provide hands-on Level 2/3 production support for CBDDT applications.

Drive incident resolution, troubleshooting, and problem management in a high-paced environment.

Work closely with Change The Bank (CTB) teams to ensure a smooth transition of new features into production.

Lead disaster recovery planning and execution, keeping internal risk systems up to date.

Implement and maintain VPN setups, security systems, and certificate management for secure access.

Monitor security system controls to align them with compliance standards.

Ensure smooth APC start of week.

Technical Leadership & Team Collaboration

Act as a lead for Malaysia CBDDT support teams, working closely with cross-functional teams to improve system reliability.

Initiate and facilitate innovation initiative for Malaysia CBDDT teams to increas...