WE ARE LOOKING FOUR YOUR TALENT!



QUALIFICATIONS:



PREVIOUS EXPERIENCE IN A CALL CENTER ENVIRONMENT.



CUSTOMER SERVICE ORIENTATED WITH DEMONSTRATED HABILITY TO SHOW EMPATHY.



EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.



MUST BE PATIENT AND INCLINED TO HELP OTHERS.



MUST BE DETAIL ORIENTED.



ABILITY TO ACHIEVE HIGH PRODUCTIVITY AND QUALITY STANDARDS.



PROFICIENT WORKING KNOWLEDGE OF WINDOWS OS, INTERNET, AND ASSOCIATED SOFTWARE.



BILINGUAL - ENGLISH/SPANISH A PLUS.



RESPONSIBILITIES:



COMPLETES THE ONLINE APPLICATION FOR THE CLAIMANT.



ASKS A SERIES OF PERSONAL MEDICAL QUESTIONS.



USES SEVERAL SYSTEMS TO COMPLETE THE PROCESS. WEBSITE, INTERNAL, AND ORDER MANAGEMENT SYSTEMS.



DEMONSTRATE EMPATHY, COMPASSION, AND PATIENCE.



MAINTAIN CONFIDENTIALITY OF SENSITIVE INFORMATION.