Senior experience in application support for cloud‑native, microservices‑based applications Strong background in C# and .NET Framework 3.5 and above, .NET Core Experience with cloud integration and data services, AppSync, DocumentDB Experience supporting Sitecore platforms, including Sitecore XM Cloud Working knowledge of AngularJS for frontend issue analysis and collaboration Experience performing end‑to‑end troubleshooting across frontend, backend, and infrastructure Experience monitoring distributed systems and analyzing application performance Ability to validate deployments and ensure post‑release stability Propose and implement improvements and minor application enhancements Contribute to continuous improvement of support processes and service reliability Required Languages Advanced English 80-95% Provide 24x7 production support for business‑critical applications Resolve incidents and perform root cause analysis across frontend, backend, and infrastructure Fulfill service request...