About This Opportunity
Take on the role of Digital Adoption Leader at Arc'teryx to shape how technology users adopt and thrive with digital initiatives. This position supports a hybrid workplace in North Vancouver.
As part of the ERP and Corporate Applications team, you'll play a pivot role in governing our adoption platform and collaborating with stakeholders across the business. You'll analyze user data to drive best practices for platform adoption and ensure training is effective and engaging to the community.
Key Responsibilities:
• Oversee the daily operations of the digital adoption platform
• Foster a community of engaged users throughout the organization
• Partner with subject matter experts for training content development
• Address user concerns and enhance platform functionality
• Define content standards for quality and reusability
Requirements:
• 8+ years in digital adoption or SaaS experience
• Expertise in WalkMe or similar platforms
• Proven skills in scaling ...