Join Manulife as the Assistant Vice President of Claims Operations, focusing on Health and Dental Services in Toronto. This hybrid role emphasizes high-quality service and operational efficiency.

In this position, you will manage key functions critical to claims processing while ensuring adherence to compliance standards. By collaborating with cross-functional teams, you'll optimize operations and drive initiatives that enhance service quality and profitability. Your leadership will shape the team's performance and the overall customer experience.

Key Responsibilities:
• Manage oversight of operational functions and programs
• Drive compliance with service standards and regulations
• Facilitate development of operational reports and KPIs
• Spearhead automation and digitization of processes
• Enhance team performance through engagement and coaching

Requirements:
• Minimum 10 years in progressive operational roles...