Be a driving force in health and dental claims operations at Manulife, Toronto, Ontario. This hybrid position requires a seasoned leader with over 10 years in operational management.
As the Assistant Vice President, your primary focus will be on overseeing business support functions that enhance service effectiveness. You will lead efforts in process optimization and compliance, collaborating with teams across the organization. Your strategic insights will contribute to improving overall profitability and service quality.
Key Responsibilities:
• Manage business support functions for effective service delivery
• Ensure compliance with internal and industry standards
• Collaborate on operational excellence initiatives
• Monitor performance metrics and service agreements
• Lead the drive for automation and efficiency
Requirements:
• 10+ years of progressive operational experience
• Demonstrated success in enhancing service efficiency
• In-depth knowledge o...