Customer Experience Associate

Location: Abbotsford, British Columbia, Canada

Hours: 15 hours per week

Pay: $22.50 - $28.33 CAD

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal bank partner, while ensuring a positive customer experience.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine cu...