The Collections Specialist 3 performs a variety of assignments with limited complexity.
Most of the impact is related to the accuracy of tasks performed.
Works under general supervision and established procedures.
May service a range of products/services.
Applies detailed knowledge of a wide range of specialized administrative/technical skills.
Understands how duties relate/integrate with others in the team/unit.
Exchanges moderately complex information with others.
Basic knowledge of the organization and its policies required.
Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues.
Able to evaluate and select the correct solution in order to complete the task at hand.
**Responsibilities**:
- Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues.
Researches problems, such as skip tracing, to develop exte...