What success looks like in this role:

• Develops knowledge and skills within a particular area or discipline.
• Performs work assignments under the direction of a supervisor, manager or senior‑level associate.
• May work on an alternating (i.e., every other semester) or temporary basis, attending school or vocational training during periods of non‑work.
• Develops knowledge and skills within a technical discipline (i.e., technical support, software development, data analysis and reporting, networking / infrastructure support, DevSecOps / cloud support).

Typical duties may fall into an area as described below.

Technical Support

• Assisting with troubleshooting hardware or software issues.
• Helping resolve network connectivity problems or assisting with system configurations.
• Supporting IT with management of company devices.

Software Development

• Wr...