Enhance guest experiences as a Visitor Experience Specialist in Banff. Engage with visitors through various channels, providing exceptional service and local insights for memorable trips.
In this role, you will connect with visitors both in-person and virtually, offering trip planning advice to create unforgettable experiences in Banff National Park. Your friendly demeanor and tourism passion will help visitors explore the beauty of Banff and Lake Louise while ensuring they receive the best recommendations.
Key Responsibilities:
• Engage with visitors across multiple service channels
• Provide trip planning advice for Banff National Park
• Share local insights and recommendations effectively
• Create memorable experiences for visitors and enhance their stay
• Support visitors in a friendly and enthusiastic manner
Requirements:
• Excellent customer service skills required
• Passion for tourism and local area knowledge
• Strong verbal and written communic...