Responsibilities

• Guest Experience: Actively engage with hosts and guests to anticipate needs, resolve concerns, and create memorable, personalized event experiences.
• Team Leadership: Coach, mentor, and motivate the banquet team to maintain high engagement and professional growth, fostering a culture of excellence and collaboration.
• Operational Management: Plan and execute all banquet functions with precision, including setup, service, and breakdown, ensuring adherence to Rosewood standards of luxury presentation and timing.
• Financial Stewardship: Manage cost controls, labor scheduling, and revenue optimization for banquet operations without compromising quality or brand standards.
• Strategic Planning: Demonstrate market awareness and proactively develop strategies to enhance the property’s competitive advantage in the luxury events segment.
• Cross-Department Coordination: