**Key Responsibilities**



+ Greet guests warmly upon arrival and departure in line with hotel service standards.

+ Assist guests with luggage handling, storage, and delivery to and from guest rooms.

+ Escort guests to their rooms and provide information about hotel facilities, services, and in-room features.

+ Support the Front Office team during peak check-in and check-out periods to ensure smooth operations.

+ Respond promptly and courteously to guest requests and inquiries.

+ Coordinate transportation arrangements such as taxis when required.

+ Maintain cleanliness and organization of the lobby, entrance, and luggage storage areas.

+ Follow proper luggage tagging and handling procedures to ensure accuracy and security.

+ Deliver guest messages, parcels, and amenities efficiently.

+ Assist with group arrivals and departures to ensure a smooth guest experience.



**Self-...