Overview

Join Payworks as a Bilingual Client Service Representative, where you'll engage with clients in both English and French. Provide exceptional service while managing payroll solutions across Canada in a hybrid work model. As part of our Small Business Service team, the successful candidate will need solid communication and problem-solving skills. Utilise your bilingual abilities and customer service expertise to foster long-term client relationships at Payworks.

Responsibilities

• Build solid relationships with Small Business clients
• Handle high volumes of client calls and emails
• Support accurate payroll data changes and company setups
• Recommend improvements based on client feedback
• Collaborate within a dynamic team setting

Qualifications

• Bilingual proficiency in English and French
• Experience in customer service roles
• Strong organizational skills and attention to d...