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Job Description
Bilingual Call center specialist
Location: Mississauga, ON (Full-Time, Salaried), Hybrid
About the Role
As a Bilingual Call center specialist, you will play a crucial role in managing lease return balances by contacting customers, negotiating resolutions, and ensuring timely collections. You will also collaborate with internal teams and external partners to enhance processes and improve the overall customer experience.
Key Responsibilities:
Customer Engagement & Collections
Process Improvement & Collaboration