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Bilingual customer care Tech industry (Benito Juárez)

Student-Friendly Entry-Level
Company

Link-Worldwide

Location

benito juárez (quintana roo), Mexico

Posted

June 06, 2026

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About This Opportunity

BILINGUAL CUSTOMER SUPPORT EXECUTIVE – ONSITE ROLE INSURGENTES SUR, BENITO JUÁREZ, CDMX

A leading multinational technology company is expanding its customer support team and looking for bilingual professionals who enjoy solving problems, assisting users, and working in a structured, collaborative environment. If you have experience supporting customers in English and want stability with a global company, we would like to meet you.

Responsibilities
  • Handle inbound and outbound customer support calls in English.
  • Follow established processes to resolve inquiries and technical issues.
  • Provide clear troubleshooting guidance and customer assistance.
  • Document interactions in CRM or ticketing platforms.
  • Deliver professional, solution-oriented service in every contact.
Candidate Profile
  • Onsite availability in Insurgentes Sur, CDMX.
  • English level B2 or higher, validated during interview.
  • ...