Enhance your customer service capabilities with Randstad Canada as a Bilingual Customer Relations Specialist in Downtown London. This hybrid role offers both remote work and in-office collaboration.

This full-time, permanent position requires native-level fluency in French and proficient English skills. You will resolve customer inquiries effectively while delivering accurate solutions over phone and email. The role is perfect for candidates seeking to grow their customer service careers with ample training and development opportunities.

Key Responsibilities:
• Troubleshoot and resolve inquiries via phone and email
• Provide timely and accurate responses to customer queries

Requirements:
• Fluency in English and French is mandatory
• Eligible to work in Canada with clearance checks
• Proficiency in Microsoft Office and relevant systems
• Previous customer service experience is essential
• Must pass backgro...