An international bank in Colombia is seeking a ScotiaHelps Advisor, Front End (Bilingual French, English) to enhance collection recoveries on credit products and effectively manage customer interactions. The successful candidate will have at least one year of call center experience, strong negotiation skills, and a commitment to service excellence. This role demands creativity in problem-solving and adherence to compliance regulations, creating a positive impact on the bank's recovery rates while providing exceptional customer service.
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