Leverage your bilingual skills as an IT Service Desk Analyst with expertise in Windows 10 and 11 deployment. This 36-month contract role focuses on user support and laptop refresh projects.
US Tech Solutions is seeking an experienced analyst for a bilingual service desk role. Candidates must possess at least four years of IT experience, with three years in laptop refresh projects using Intune or SCCM. Your responsibilities will include preparing laptops, troubleshooting issues, and ensuring device compliance during deployments.
Key Responsibilities:
• Prepare and deploy Windows 11 laptops using MMD standards
• Provide onsite and remote support during client deployments
• Safely back up and transfer user data from legacy devices
• Record and update asset information in inventory systems
• Retire legacy devices and perform secure data wipes
Requirements:
• University degree or technology diploma required
• Minimum four years of IT experience
• Three years...