Bilingual Mortgage Renewal & Retention Specialist Remote Looking for an opportunity to make a direct impact on the customer experience? In this fully remote position within the insurance sector, you will support mortgage renewal discussions, provide personalized solutions, and help build lasting relationships with clients across Canada. What is in it for you: Hourly salary of $25. 12-month contract. Day schedule, 37.50 hours per week. Full-time remote position based in Ontario, Canada. Flexible and inclusive work environment focused on employee well-being. Opportunities for learning, professional development, and career growth. Global work environment with ongoing support and development. Responsibilities: Manage inbound and outbound client interactions related to mortgage renewals. Assess customer needs and recommend appropriate renewal options and solutions. Retain existing clients by presenting competitive rates and value-added services. Clearly explain mortgage terms, r...