Position Overview

SnappyCX is seeking experienced Patient Coordinators to join its clients’ care team. This is a fully-remote, full-time position. The Patient Coordinator serves as a liaison between contracts, patients, patient families, HHAs, and anyone interacting with the clients’ care team. The coordinator ensures effective communication, identifies areas of concern during attendance verifications, introduction calls, and other interactions, and supports the delivery of high-quality care.

Bilingual fluency in English and Spanish is required for this position.

Key Responsibilities

Note: Some tasks may be performed daily, weekly, or as needed.

• Complete all required tasks according to agency guidelines and policies.
• Schedule work assignments based on Home Care Worker training and experience.
• Minimize the volume of open cases to ensure timely resolution.
• Document all communications a...