Join Cencora as a Bilingual Personal Care Specialist and shape the future of patient support. This remote role focuses on assisting patients throughout their medication experience with expert guidance and care.
As part of Cencora's team, you will engage directly with patients, navigate their therapy needs, and collaborate with healthcare providers to facilitate access to medications. Your ability to problem-solve and provide personalized support will be key in this 12-month contract.
Key Responsibilities:
• Act as the primary contact for patients needing medication support
• Communicate essential information about programs and therapies
• Work closely with pharmacies and insurance to streamline access
• Facilitate training and education based on patient needs
• Assist in managing adverse event reporting
Requirements:
• Bilingual in English/French preferred, especially for Quebec residents
• Customer service or healthcare experience required
• Detail-ori...