Join McKesson as a Bilingual Senior Patient Services Specialist, focusing on improving patient support in a fully remote role. Use your expertise to coordinate care and enhance patient experiences across Canada.
In this key position, you will provide vital support to patients enrolled in assistance programs, engaging closely with healthcare partners and patients. Your extensive background in customer service, combined with case coordination skills, will play a substantial role in advocating for patients throughout their treatment processes.
Key Responsibilities:
• Manage contact with patients and healthcare providers throughout support cycles
• Facilitate program enrollments following strict protocols
• Maintain accurate data and documentation across platforms
• Provide responsive phone support regarding therapies and treatment education
• Advocate for patients experiencing treatment challenges
Requirements:
• Both English and French fluency required
• At ...