Shape the future of Inside Sales as a Bilingual Supervisor. Leverage your expertise in team leadership and sales to foster performance in a hybrid work environment.
This role will require you to lead a dedicated team focused on outbound B2B sales and customer engagement. You will drive performance by mentoring team members, managing KPIs, and supporting skill development. Your strong people leadership will ensure a consistent and high-quality customer experience, while nurturing team success through effective coaching and guidance.
Key Responsibilities:
• Develop a high-performing team of Inside Sales Representatives
• Monitor and manage daily team activities and calls
• Guide individuals in upselling and customer engagement techniques
• Serve as the main contact for escalated customer concerns
• Evaluate and support continuous team performance improvements
Requirements:
• 3-5 years of Inside Sales supervisory experience
• Strong communication skills; bili...