We are seeking a highly motivated Bilingual Travel & Lifestyle Phone Agent to support a premium international travel services operation serving U.S.-based customers. This role is designed for professionals who are passionate about travel, hospitality, and delivering exceptional customer experiences in a fast-paced global environment. The position focuses on providing world‑class service to premium clients while assisting with domestic and international travel arrangements, personalized itinerary planning, and customer support. This is a hybrid position based in Mexico City.

• Deliver high‑quality customer service in a high‑volume inbound travel call environment


• Create and service domestic and international travel bookings including flights, hotels, and car rentals


• Design personalized travel experiences tailored to customer preferences


• Communicate travel offerings, be...