**Activities**:- Designing, planning and driving the value generating roadmaps on the aligned accounts;- Initiating and leading value add Black Belt (BB) projects that improve end-to-end processes and driving significant business impact for customers;- Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;- Setting, validating and auditing measurement systems to deliver business impact;- Building Process Excellence culture in the team;- Driving Standardization and Global Best Practices within the organization by leveraging experts across Practice, Transitions, IT and other relevant functions;- Driving change management within Operations and customer organization;- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes;- Supporting the MBB with driving the agreed governance with Operations and customers...