A Blue Coat (Events and Banquet Host) is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?

As a Blue Coat (Events and Banquet Host), you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Blue Coat (Conference and Banquet Host) will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage Conference and Banquet set-ups
• Ensure guests are billed accurately
• Follow cash handling procedures
• Manage guest queries in a timely ...