We currently have a permanent full-time position available for a Broker Experience Trainer/Auditor in our Edmonton office. Reporting to the Manager, Broker Experience, the successful candidate in this position will provide underwriting and technical training to our Broker partners and internally as related to phiX/phiX+ (the company’s portals) primarily. Training consists of all aspects of the integration between the BMS’s/Rating Software and the portal.

What You’ll Do:

• Develop and maintain training materials, class content, and supporting documentation to allow for successful training of our broker partners;
• Auditing the brokers’ use of the portal and adherence to corporate guidelines;
• Coordinate and schedule training of brokers and internal staff on the use of phiX/phiX+;
• Maintaining any accreditation requirements for training materials, issue any certifications required for accreditation requirements;