Overview & Responsibilities

This position works in IT Strategy & Architecture. The Business Analyst 3 is responsible for detailed business process analysis, outlining problems, designing, configuring & deploying modern solutions across a number of IT projects to digitize & automate business processes for three departments: Planning and Development, Engineering, and Lands & Facilities. The incumbent identifies business requirements, designs solutions, develops or configures applications, and deploys them to support permitting, development approvals, asset management, and operational service delivery. The incumbent also provides guidance to junior staff, establishes performance metrics, identifies significant issues and oversees the development of solutions or workarounds, and ensures vendors provide adequate services to support projects or systems. Acting as a liaison between client departments, project teams, and vendors, the incumbent performs activities supporting dev...