BUSINESS ANALYST 311 (Data Analyst)

+ **Job ID:** 62402
+ **Job Category:** Policy, Planning & Research
+ **Division & Section:** Customer Experience, Business Intelligence & Workforce
+ **Work Location:** METRO HALL
+ **Job Type & Duration:** Full-time, 1 Permanent Vacancy
+ **Salary Range:** $89,337.00 - $120,831.00 **Hiring Zone:** $93,692.00 - $101,582.00
+ **Shift Information:** Monday to Friday, 35 hours per week
+ **Affiliation:** Non-Union
+ **Number of Positions Open:** 1
+ **Posting Period:** 02-Jun-2026 to 11-Jun-2026

**Job Summary:**

To conduct research and analysis for 311 Toronto, identify a range of feasible options for operations, policies, technology, information systems and management practices and to assess the implications and viability of each option and recommending changes to improve service delivery.

**Major Responsibilities:**

+ Implements detailed plans and recommends policies/p...