Job Description

Job Title: Business Analyst 
Location: Hybrid 
Security Clearance: Reliability 
Contract Duration: 1 Year
Level of Effort: Full-Time 
Language Requirement: English

 Position OverviewWe are looking for an experienced Business Analyst (Intermediate or Senior level) to support digital modernization and improve service delivery. You will collaborate with multidisciplinary teams across UX, IT Operations, and Product Design to shape solutions that meet user needs, accessibility standards, and business goals.Key Responsibilities

Lead and conduct requirements gathering with stakeholders across departments.

Translate business needs into functional and system requirements.

Facilitate workshops, JAD sessions, and user interviews.

Work in Agile environments: create user stories, manage backlogs, defin...