**Key Responsibilities**:- Keep internal teams up to date on the current process being developed, as well as prevent any blockers - internal or external - are resolved to allow process development to continue.
- Keep documentation up to date for a project through its entire SDLC by gathering requirements and translating them to user stories on Jira and Test Plans on Confluence.
- Experience in quality assurance/testing of process's as well as creating test plans/test cases with related bug tickets where applicable.
- Manage scope creep alongside time for a project to maximize profitability and resource use; evaluate risks to project timelines and communicate to the appropriate team members.
- Lead communications between internal and external teams; act as a translator between client and internal technical teams, to offer a clear understanding from all involved parties.
- Support internal and external teams during the SDLC with effective documentation and notes; e...