Summary Of The Role

Business Application Support Analyst

Salary Range: $70,000 - $85,000

Working in Puslinch, On

The Business Application Support Analyst is responsible for providing technical support and expertise in business application maintenance, configuration, and troubleshooting. This role ensures the effective functioning of applications, supports users and collaborates with various departments to optimize system usage and continuity.

We are seeking a candidate who has exposure to SAP S4 and Success Factors, as experience with these platforms will be a significant aspect of the role.

Key Responsibilities

What You’ll Be Doing

• Application Support:
  • Provide second-level support for business applications.
  • Troubleshoot and resolve application-related issues.
  • Escalate complex issues to higher-level support and/or suppliers when necessary.
• User Assista...