Job summary
**Entity**:
Finance
**Job Family Group**:
Finance Group
The Senior Analyst GBS Finance with mínimal direction performs in-depth troubleshooting of problems caused by systems, interfaces, master data, or processing issues across the settlement and reconciliation process.
Research and resolves escalated issues from the team, business or 3rd parties.
Provides real time support and on the job training to colleagues across the team.
Creates documentation and training materials.
Manage projects and tasks related to underlying activity.
Provides analysis and feedback for new initiatives, routine problems, chronic problems, and all facets of the Settlement and reconciliation process.
Key Accountabilities:
- Act as an expert within the team, coaching and mentoring the analysts
- Work with analysts to ensure issues are resolved on a timely basis
- Generate team's metrics, perform analysis on variances, and report findings