What will you do?

• Provide expert advice and guidance to management, staff and internal and external stakeholders about business process management, Lean Six Sigma regarding the identification, improvement, and sustainment of process improvement initiative (DMAIC)
• Use analytical and quantitative methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results.
• Effectively communicate and strategically influence middle management and executive leadership to adopt productivity improvements and champion change management
• Responsible for the coaching and mentoring of team to achieve results; direct reports within this role
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge, i...