Drive growth and customer satisfaction as a Business Banking Specialist in a hybrid environment. Engage small business clients, manage account openings, and ensure seamless service delivery effectively.
This role involves assisting small business customers by understanding their needs regarding Business Accounts and related products. With a focus on online interactions, you will provide sales support, process account openings, and handle signing authority changes. Utilize your expertise in small business banking to identify credit opportunities and support customers throughout their financial journey.
Key Responsibilities:
• Provide inbound sales support for small business clients
• Open Business Accounts and manage signing authority changes
• Promote suitable Business Account plans to clients
• Identify credit opportunities and fulfill requests under $50,000
• Ensure compliance with all operational procedures
Requirements:
• Minimum 2 years in direct custome...