Be the first and main contact person for the customer (the distributor) within the supply chain and ensure the complete execution of all orders until the requests and disputes are resolved.

- Ensure the processing of orders from validation to dispute resolution (the entry being made in Poland) on a portfolio of customers

--Ensure contact with customers via email, phone

- Collaborate internally to ensure customer satisfaction

Responsibilities - Tasks:

Contribute to Financial Performance

- Be a force of proposal for simplifications, improvements, automations that would make our processes more efficient

- Ensure compliance with procedures in all circumstances (CFIN entry, duties segregation of rules, etc.)

Be Business partners

- Communicate with sales teams about the problems inherent to their customers

- Know and master the products and catalogs of your domain

Get the Basics Right