Department: Team 1 - Client Services

Location: Canada

Founded in 2005, the Team-1 Academy & Columbia Safety & Supply family of companies keeps North America's workers both safe and productive. Together our brands are North America's premier providers of fall protection, safety equipment, training, and gear for those working at height. Our Canadian HQ is in Burlington, ON, and we engage clients from our eight strategically placed facilities throughout the US & Canada. Our culture has been recognized by employees as an INC Magazine Best Workplace.

This role is not a typical sales position; it offers the opportunity to be critical to the team’s success by contributing directly to client growth and development.

Key Responsibilities

• Provide exceptional customer service by learning our products and supporting clients via phone, email, and in-person interactions.
• Address customer inquiries, concerns, and requests ...