Overview

The Business Excellence & Compliance Specialist will support the Operations team by reviewing, updating, and standardizing internal process documentation. This role plays a key part in ensuring the quality and consistency of SOPs, operational reports, internal guidelines, presentations, and ISO-related audit materials. This position requires strong attention to detail, analytical skills, excellent written communication in Spanish, and intermediate English. Organizational skills are essential.

The role is responsible for developing internal tools, services, and products that improve operational efficiency, data quality, and decision-making. This includes building and maintaining Power BI reports, Power Automate flows, and Power Apps.

This position works closely with Developers, Operations, Finance, HR, and Talent teams and plays a key role in enabling process optimization.

Responsibilities

• Process Improvement
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