Education and Qualifications

• Bachelor's degree.

Work Setting

• Various locations.

Key Responsibilities

• Analyze and provide advice on managerial methods and organization of an establishment.
• Develop quality management and quality assurance standards.
• Conduct research to determine efficiency and effectiveness of managerial policies and programs.
• Propose improvements to methods, systems and procedures.
• Plan the re-organization of operations.
• Provide customer service.
• Oversee development of communication strategies.
• Manage knowledge.
• Plan and control budget and expenditures.
• Direct and advise staff in developing and implementing service quality assessment strategies.
• Prepare proposals.
• Prepare and administer sales contracts.
• Promote sales to existing clients.
• Deliver sales presentations.
• Prepa...