Business Operations Associate – Bilingual

Full‑time, remote position.

Description

We provide high‑leverage talent to U.S.‑based businesses. As a Business Operations Associate, you will work directly with our U.S. clients, functioning as an essential extension of their daily operations. This multi‑faceted role requires professional maturity, bilingual communication, and a commitment to delivering excellence on every task.

Responsibilities

• Execute outbound and inbound sales strategies, including cold calling and lead qualification, to schedule high‑value appointments for the client’s sales team.
• Manage the client’s back‑office operations: maintain CRM systems (HubSpot, Salesforce, etc.), coordinate complex calendar scheduling, and ensure all administrative workflows run smoothly.
• Serve as the primary point of contact for the client’s customers, handling inquiries, resolving support tickets, and delivering a wor...